If there is an error on the part of Anteism we will gladly provide a full refund (with shipping costs). If there is a delay greater than our posted delivery times we will contact the purchaser and provide an option for a full refund.

We may refund products for the following:
• Wrong product shipped.
• The product was not accurately describe on the website.

We cannot guarantee the safety of the order during shipment. If the product was damaged in the process of shipping we will try to remedy the issue with the shipping provider. We do our best to keep shipping costs to a minimum. If purchasing original artworks or other high-value items please contact us about extra shipping insurance.